Security Asst Manager
Summary:
To assist the Security Manager with developing and managing staff, material assets and policies and procedures.
Develop and conduct training programs.
Responsible for a high level of guest service as described in your departments guest service standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES ? Develop, design, coordinate and conduct Security division training programs, which may include new hire training, guest service training, obtain defined goals/standards as well as other ongoing training, as assigned by the Security Manager or Director ? Assist Security Manager with the implementation of the staff management programs including but not limited to hiring, performance management, morale development and termination processes ? Assist Security Manager with the implementation of Treasure Island's drug and alcohol testing program ? Assist Security Manager with banquet event order (BEO) security actions and software verification tracking ? Assist Managers in developing and maintaining internal policies and procedures and coordinate changes with other departments and assist with implementation ? Assist Managers in establishing standards for the reporting of incidents ? Review, approve and disseminate event reports prepared by staff ? Assist Security Manager with tracking and processing trespass actions ? Assist the Director and Security Manager with administrative tasks ? Serve, as assigned, on cross-functional working groups designed to enhance guest service curriculum and outcomes ? Serve as Interim Security Manager during Manager's absence KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Knowledge and Certification Required:
? 2-year degree in law enforcement or communication or a combination of education and equivalent experience ? 5 years experience in training, law enforcement or security or a combination thereof ? 3 experience supervising 25 or more individuals in security, law enforcement or casino environment Preferred:
? Knowledge of training in law enforcement, security and/or casino management ? Curriculum development and class facilitation Skills Required:
? Accurate and detail-oriented ? Highly organized and ability to adapt quickly to changing priorities ? Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows XP ? Excellent conflict resolution and problem solving skills ? Strong leadership skills ? Proven written, verbal, interpersonal and presentation skills in the form of classroom training, one on one training and meetings Abilities Required:
? Ability to protect personnel and physical assets of Treasure Island by using physical force when necessary ? Ability to provide clear information and instructions in the form of memos and reports ? Ability to follow established dress code policies and practice good personal hygiene ? Ability to serve both internal and external customers ? Ability to manage departmental budget and control labor and expenses ? Ability to maintain a professional demeanor ? Ability to manage projects in a timely and efficient manner ? Ability to speak in a clear, concise and pleasant voice ? Ability to provide leadership and training development to staff REQUIRED TRAINING ? Treasure Island guest service training ? TIPS training and certification ? Treasure Island and Security Department Policies, Standard Operating Procedures and Internal Controls ? Supervisory training ? CPR/First Aid training ? Report Writing, Defensive Driving and Self Defense training ? Effectively Handling Harassment training ? Department orientation, including safety and Right to Know training ? Any position-related training as determined by department manager PHYSICAL DEMANDS ? Must be able to sit, walk and / or stand and exert moderate-paced mobility for long periods throughout the shift ? Must be able to perform security, first aid, safety and control verification functions including the physical force required to control suspects and protect the physical assets of the business ? Must have a good sense of balance, and be able to bend, kneel and reach ? Must be able to push, pull and grasp objects routinely ? Must infrequently be able to climb ? Must occasionally have the ability to independently lift up to 25
pounds ? Must be able to perform repetitive hand and wrist motions ? Must have good eye hand coordination ? Must be able to operate foot pedals WORKING ENVIRONMENT ? Work is performed throughout the entire property (inside and outdoors) and may include flashing lights, frequent loud noises and cigarette smoke and outdoors for guest events ? Must be willing to work a flexible schedule including all shifts, weekends and holidays ? Occasionally must deal with angry or hostile individuals DISCLAIMER AND CONDITIONS OF EMPLOYMENT The above statements are intended to describe the general nature and level of work being performed by people assigned to this job title.
They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel assigned to this position.
All Treasure Island Resort & Casino employees are responsible to ensure that their designated operations are in compliance with Treasure Island Resort & Casino policies, Tribal policies, State compact and Tribal gaming regulations.
Conditions of employment with Treasure Island Resort & Casino include possessing sensitivity to Native American culture, following all safety rules and regulations, passing a pre-employment drug test, a background investigation to obtain and maintain a gaming license and successfully completing a three-month introductory period.
Team members should respect the privacy of guests and other team members and maintain confidentiality of business practices.
Driving records will be checked periodically to ensure that persons employed in this position maintain a valid driver's license.
Salary:
$38.
21 - $58.
64.
Estimated Salary: $20 to $28 per hour based on qualifications.
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